1.2. You acknowledge that You are providing Your Personal Information out of Your free will and volition.
1.3. You have the option not to provide us the Personal Information sought to be collected and will also have an option to withdraw Your consent at any point, provided such withdrawal of consent is intimated to us in writing at email@example.com If You do not provide us Your Personal Information or if You withdraw the consent at any point in time, Your use of the Website may be restricted or the purpose/s for which Your Personal Information was required by us will not be fulfilled by us.
1.5 INFORMATION ON PRACTITIONERS:
This section applies to all Practitioners.
(a) As part of the registration as well as the application creation and submission process that is available to Practitioners, certain information is collected from the Practitioners.
(c) Any personally identifiable information of the Practitioner listed on the Website is not generated by Thinck and is provided to Thinck by the Practitioners who wish to enlist themselves on the Website. Thinck displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. As such, we recommend that Practitioners using this Website regularly check the accuracy and completeness of their information from time to time, and inform us immediately of any discrepancies, changes or updates to such information. Thinck does not undertake any liability for any incorrect or incomplete information appearing on the Website for any Practitioner.
(d) The information provided by Practitioners will be used for the following purposes: (a) publishing such information on the Website (b) contacting Practitioners for offering new products or services subject to the telephone number registered with the DNC Registry. (c) contacting Practitioners for taking product and service feedback (d) analyzing software usage patterns for improving product design and utility; (e) analyzing anonymized practice information including financial, and inventory information for commercial use. By accepting the terms of this policy, the Practitioner consents to the above use of the information provided by him.
2.3 If you use the Services or access the Website after a notice of changes has been sent to you or published on the Website, you hereby provide your consent to the changed terms.
3. WHAT PERSONAL INFORMATION IS COLLECTED FROM YOU?
3.1. The information collected by Us from You include Personal Information and Non-Personal Information (collectively referred to as “Information“).
(ii) Date of Birth,
(iii) Email ID, Phone Number, Address, Pin Code
(v) Financial information such as bank account or credit card or debit card or other payment instrument details;
(vi) Physical, physiological and mental health condition;
(vii) Sexual orientation;
(viii) Medical records and history;
(ix) Login ID and password;
(xi) Biometric information;
(xii) Information received by body corporate under lawful contract or otherwise;
(xiii) Visitor details as provided at the time of registration or thereafter;
(xiv) Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
(xv) Insurance data (such as your insurance carrier and insurance plan);
(xiv) Call data records;
(xv) Email communication between Thinck and You.
3.3. We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.
3.4. We may also collect information other than Personal Information, which would not assist us in identifying You personally (Non-Personal Information) from You through the Website when You visit and /or use the Website. Such information may be stored in server logs. Such Non-Personal Information may include: (i) Details of Your usage of the Website such as time, frequency, duration and pattern of use, features used and the amount of storage used; (ii) Master and transaction data and other data stored in Your user account; (iii) Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files.
4. HOW DO WE COLLECT INFORMATION?
Your Information will be collected by Us in the following manner:
(i) When You register on Our Website,
(ii) When You create a profile on Our Website or as part of Services
(iii) When You provide Your information to us,
(iv) When You use the features on Our Website and/or when You use Services,
(v) When You access Website or Services,
5. HOW IS THE INFORMATION COLLECTED USED?
5.1 Your Information will be utilised for various purposes (collectively referred to as “Purpose(s)“), including the following:
(i) In order to enable You to use the Website and utilize the Services provided on the Website. For instance, You may provide Your health related information on the Website in order to consult privately with a Practitioner, or You may provide Your financial information in order to process a payment which You need to make on the Website.
(ii) to respond to Your inquiries;
(iii) to provide You with information about products and Services available on the Website;
(iv) to personalize Your experience on the Website;
(v) to help You address Your problems incurred on the Website including addressing any technical problems;
(vi) for proper administering of the Website;
(vii) to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
(viii) to improve the Services, technology, products, content and advertising on the Website;
(ix) to protect the integrity of the Website;
(x) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
(xi) to conduct analytical studies on various aspects including user behaviour, user preferences, etc.;
(xii) debugging customer support related issues;
(xiii) to make disclosures as may be required under applicable law;
(xiv) Sharing analysis of such information with third parties for commercial use;
(xv) Analysing information for research and development of new technologies, products and services.
5.2 Thinck may sometimes conduct a user survey to collect information about your preferences. These surveys are optional and if you choose to respond, your responses will be kept anonymous. Similarly, We may offer contests to qualifying users in which we ask for contact and demographic information such as name, email address and mailing address. The demographic information that may be collected in the registration process and through surveys is used to help us improve its Services to meet your needs and preferences.
5.3 We may keep records of electronic communications and telephone calls received and made for making appointments or other purposes for the purpose of administration of Services, customer support, research and development and for better listing of Practitioners.
6. SHARING AND TRANSFERRING OF INFORMATION
For example, We may provide Your information to a credit card processing company to process Your payment. The vendors and service agencies will not receive any right to use Your personal information beyond what is necessary to perform its obligations to provide the Services to you.
6.2 You acknowledge that the Personal Information provided by You will be shared with the Practitioner in case you opt for a paid consultation with the Practitioner.
6.3. You acknowledge that some countries where We may transfer Your Information may not have data protection laws which are as stringent as the laws of Your own country.
7. HOW IS YOUR INFORMATION PROTECTED BY US?
7.2. While We take all reasonable and appropriate steps to keep secure the Information and prevent unauthorized access, You acknowledge that the internet is not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. We nor any of the Practitioners on Thinck will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information in relation to Your Personal Information.
7.3 We may periodically send promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. If you opt-out of receiving promotional or informational emails, we may still send you emails about your Account or any Services You have requested or received from Us.
7.4 If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at firstname.lastname@example.org
The Websites may contain links to other third party sites. The third party sites are not under the control of Thinck. Please note that Thinck is not responsible for the privacy practices of such third party sites. Thinck encourages You to be aware when You leave the Websites and to read the privacy policies of each and every third party site that collects personal information. If You decide to access any of the third-party sites linked to the Websites, You do this entirely at Your own risk. Any links to any partner of the Websites is the responsibility of the linking party, and Thinck shall not be responsible for notification of any change in name or location of any information on the Websites.
10. CORRECTING INACCURACIES OR UPDATING PERSONAL INFORMATION
After a period of time or when you cancel your account with Us, your information may be anonymized and aggregated, and then may be held by Us to provide our Services effectively, but use of the anonymized data will be solely for analytic purposes. You will however, continue to receive promotional and marketing related information regarding the Services, after you cancel/delete your account with us. If you wish to opt-out of receiving such as promotional and marketing-related information regarding the Services, please send us an email at email@example.com
We are not responsible for any act or omission (including failure to provide Services) that may arise due to any inaccuracy or incompleteness in the information provided by You to us or due to your failure to provide information requested by us for use of the Services.
11. APPLICABILITY OF THIS POLICY TO VISITORS TO THE WEBSITE
12. GRIEVANCE OFFICER